FAQ

Are Moss tools safe for puppies?
Yes — designed for puppies 12 weeks and older. Start slow.

How long does shipping take?
3–7 business days within the US, free over $50.

What's your return policy?
30-day money-back guarantee. Email hello@mossandco.com.

Are the tools waterproof?
The Brush and The Scrub are bath-safe. The Trim is splash-resistant only.

What if my dog doesn't like the tool?
Email us — we'll help acclimate them. If it still doesn't work, full refund.

Do you ship internationally?
Not yet — US only. Sign up for our list for international launch updates.

How do I clean my Moss tools?
Wipe with a damp cloth. Don't submerge electronics. Care card in the box.